Week 8 EOC- Nine- Five

Week 8 EOC- Nine – Five

  

1.    Provide an overview of the individual on-job training process:

·      Alcohol awareness program  

2.    Explain steps that are important in the four-step individual (on-job) training method:

·      Judy not knowing what she was going to be doing for work

·      No one orientation

·      Violet did not give Judy any real training on how things are done

·      No positive feed back; The boss called her a moron 

3.    Explain additional on-job training approaches:

·      Judy needing to know to use the Xerox machine

4.    Provide an overview of the group training process:

·      One-on-one training and “rules” about who to watch out for

5.    Review specific procedures to prepare for group training

·      No orientation; the ladies finally came together to work as a team when the boss was tied up

6.    Discuss procedures to facilitate group training

·      Part time work, Flexible schedules, daycare center, job sharing  

7.    Discuss the training evaluation process:

·      At the end when the owner of the company showed up is when you see all of changes the ladies made, and it turned out that those changes caused a 20% increase in sales.