Week 9-EOC Sexual Harassment

Sexual harassment is not something you can take lightly. Its a serious issue and if its not taken care as soon as possible, things can get really ugly. Sexual harassment can take place anywhere at anytime. Sexual harassment is most common in the workplace and school.I personally believe that it is most common in the workplace because of blackmail.
Sexual harassment. This harassment can happen anywhere but is most common in the workplace (and schools). It involves unwelcome words, deeds, actions, gestures, symbols, or behaviors of a sexual nature that make the target feel uncomfortable. Gender and sexual orientation harassment fall into this form of harassment.(Human Resource Management in Hospitality Management, pg. 339).
If it was not for the EEOC, things would be a lot worse then they are now. We now have policies and producers in place that don't allow sexual harassment to happen. We have certain things in place that also allow us to take legal action.
In 1980, the Equal Employment Opportunities Commission (EEOC) issued regulations defining sexual harassment and stating that it was a form of sexual discrimination prohibited by the Civil Rights Act of 1964 (Human Resource Management in Hospitality Management, pg. 339).  
With policy in place like zero tolerance, we can finally take the proper action when sexual harassment happens. I don't think we never have sexual harassment, but now we can fight those who feel they can put us in the kind of position. 
Zero tolerance: A policy that permits no amount of leniency regarding harassing behavio(Human Resource Management in Hospitality Management, pg. 340).

Week 8 EOC- Nine- Five

Week 8 EOC- Nine – Five

  

1.    Provide an overview of the individual on-job training process:

·      Alcohol awareness program  

2.    Explain steps that are important in the four-step individual (on-job) training method:

·      Judy not knowing what she was going to be doing for work

·      No one orientation

·      Violet did not give Judy any real training on how things are done

·      No positive feed back; The boss called her a moron 

3.    Explain additional on-job training approaches:

·      Judy needing to know to use the Xerox machine

4.    Provide an overview of the group training process:

·      One-on-one training and “rules” about who to watch out for

5.    Review specific procedures to prepare for group training

·      No orientation; the ladies finally came together to work as a team when the boss was tied up

6.    Discuss procedures to facilitate group training

·      Part time work, Flexible schedules, daycare center, job sharing  

7.    Discuss the training evaluation process:

·      At the end when the owner of the company showed up is when you see all of changes the ladies made, and it turned out that those changes caused a 20% increase in sales.

EOC-Job posting for Sweetwater Travel

Sweetwater Travel

Position Description

            Job Title: Fly fishing Guide

            Reports to: Vermillion brothers, Dan, Jeff and, Pat, and Ron Meek, and      Scott Schumacher    

            Prepared: February 2015

______________________________________________________________

SUMMARY

We’re looking for a Fly Fishing Guide to become part of our friendly atmosphere and join our enthusiastic crew. This is you if…you’re passionate about fly fishing and spending enormous amount of time outdoors, while providing guests with the best experience possible. You enjoy working with people who and teachings other people as well. You are energized by possibility and committed to contributing to the collaborative spirit of the team. And you’re looking for an opportunity to learn, grow, and explore the outdoors.

Responsibilities

Sweetwater Travels has arrangements with high end clients and because of this it is imperative that you present yourself in a professional manner. A fly fishing guide must be knowledgeable about where the best local fishing spots are so that he or she can relay this information to guests at a resort, hotel, camp ground or to private clients. They also need to have excellent knowledge of the terrain in Alaska, Argentina, British Columbia, Brazil, French Polynesia, Montana, Mongolia, Mangrove Cay Club, Bahamas, and New Zealand. In some cases, the guide provides instruction to people who is either new to fly fishing or who want to develop their technique in the sport. The job will include guiding trips to various fishing spots. The guide is responsible for the safety of the participants and the safety of the environment.   

Qualifications

·         Certification in first Aid and CPR from the American Red Cross association

·         Must have current fishing license:

o   Conservation License

o   Fishing License

·         Must have at least 5 years prior experience

·         Must be responsible

·         Reliable

·         Good knowledge of these areas:

o   Alaska

o   Argentina

o   British Columbia

o   Brazil

o   French Polynesia

o   Montana

o   Mongolia

o   Mangrove Cay Club

o   Bahamas

o   New Zealand

·         Experienced angler

·         Good communication skills

·         Able to work long hours

Associate Signature and Verification

           I have received, read and understand the job description(s) outlining my basic job responsibilities. I also agree that I meet all of the qualifications in order to perform my job the best of my abilities. I understand that Sweetwater Travel works with exclusive clients and I will have to sign a privacy clause agreement. I understand that I may be asked to perform other duties exclusive of my basic responsibilities and any other duties necessary within the course of business.

________________________________________________________________ Associate Signature                                                                              Date

_______________________________________________________________ President/CEO Signature                                                                     Date

I require the following accommodations in order to fulfill my job duties effectively and efficiently:

___________________________________________________________________________________________________________________________________________________________________________________________________________________________

Week 4 EOC- Physical Attractiveness

“An employer can no longer seek out preferred individuals based on non-job-related factors such as age, gender, or physical attractiveness.” (Hayes and Ninemeier, 104). This should not be happening. It is not fair to discriminate against people because someone has deemed them unattractive. That goes right back to basic ethics of not judging someone based on what you see on the outside. In the hospitality industry you see all kinds of people. They come from different backgrounds, cultures, regions, etc. This could provide your work environment with a whole new cliental. “Historically, the hospitality and tourism industries have provided tremendous opportunities for employees of all backgrounds, and they will continue to do so, not only because it is the legal thing to do, but because it is the right thing to do.” (Hayes and Ninemeier, 104). Growing up your parents always told you never to judge someone based on appearances alone.  In this day in age, you have all kinds of different of different ethnicities. It’s not right to single someone out or not hire someone whom you think does not “fit in” with what you think is appealing. Now with that being said, there have been a million studies done in the U.S. on appearance. It’s safe to say that it is a known fact that males are more likely to buy more products from younger looking females. Females are more likely to buy more products from younger looking females with the hopes that this product will make them look “better.” “For example, in the hospitality industry, it is simply inappropriate to view positions as being best suited for males or females.” (Hayes and Ninemeier, 104). In the hospitality industry it is not secret that clubs and bars have attractive people working for them, but only because that is what society wants, plus to sell their drinks and make money as well. We constantly argue about is attractive and what is not. All in all what society wants is what society gets, but when society gets what it wants, it complains about the way it looks. It is a never ending, always losing battle.

Week 3 EOC-Workplace Fairness

I think that the NELA would sponsor a site like this for two reasons. The first one would be to educate the public on their rights to a lawyer. Many people are not familiar with their rights. I think this the NELA wants to promote not only themselves but also the rights American people have.  The second reason would be to show people how they should be treated correctly in the work place. To give people a place they can go to, to get information about the way they should be treated in a work place. Also to give guide people in the right direction to someone who can handle the problems that are taking place at work? “The National Employment Lawyers Association (NELA) advances employee rights and serves lawyers who advocate for equality and justice in the American workplace.”(NELA website) Books, articles, reports; Facts & statistics; Legal services are some of the refecnes you make view on this website. Harassment issues would be a big one. In the hospitality work place, you are working in small, compact areas. A simple bump here or miss understood conversation there could really affect the business, the customer, and the employee. It’s extremely difficult to handle a harassment case. I think the managers "could lay down the law" right from the jump. “Managers must conduct them professionally and with respect.” (Hayes and Ninemeier, 86). Don't allow room for grey area. Also talk to your employees and see what goes on when the manger is not around. As a manger you would also want to hire people you can trust, and who know the laws or are willing to educate themselves about the laws. Mangers need to follow policies and producers correctly and respectfully. "A policy or action that is perfectly legal must still be applied in a legally coherent (fair) manner, or the courts will simply not support its use.” (Hayes and Ninemeier, 86)

Week 2 EOC-Returning Middle East Veterans

The American Sniper..It is a big challenge coming from being in the Middle East in the war and coming back to American society. What the soldiers go through over there is a devastating disaster. They see tragedy, threats, death, explosions every day. They experience disasters every day, and are constantly on the lookout. Then as a society we expect them to come back home and act as though none of those things they faced never happened. As an employer or HR personal, I would have strong undecided feelings about hiring someone who gone through those hard ships. I would constantly be worried about their state of mind, and what kind of action are they going to take if something goes awry. As an employer or HR personal, what kind of responsibility do you have to this person? In the same token, how hard is it for them to find a job? What if they have a family to provide for? As much as I would want to hire a veteran, I would be very worried about what there state mind is like and if they have PTSD or not, especially when it comes to working in a kitchen. There are all kinds of loud noises going on and you’re working with knives, which can be considered weapons. It’s a huge thing to think about when it comes to hiring a veteran that served time in the Middle East. 

Best vs. Worst Job

I currently work at Nevada Treasure RV Resort is the one of the best jobs I have ever had so far. I work for the Executive Chef, Mark. I am an on call banquet server. Meaning I don’t have steady hours, whenever they need is when they call me. It is the best job I have had so far because the atmosphere is very friendly but also work ordinated. You are accepted to do your job efficiently and accordingly. The people I work with are a very diverse group. Because we are an RV Resort we get many kind of people from all over. Its amazing to hear the stories they tell and how inspiriting they are. The resort also has a very homelike feel to it. It’s American style cooking. Which means semi big portions. The Chef I work also allows a room for your own creativity to bloom. He always open to hearing knew ideas, but does not make any promises about your item being apart of their menu. It is a very fun, laid back, kind of place to work. I also do private dinner services with a Chef instructor here at school, Chef Claude. Whenever he has a private dinner, I come and do the services portion. He does the cooking; I do the servicing and cleaning. This job is amazing too because it allows me to see a different type of lifestyle. I can also do some networking while I am there and meet people from different cultures. It forces me to be up front and center where everyone can see me. I love it! The worst job I have ever had to date was when I was working for the Grill Room at Mountain Falls. This is a corporate company. They main concern is the golf course and the homes. It started off great, but then the Executive Chef, Susan, got a better job offer and took it. Chef Susan interviewed and later hired Chef Joe. Chef Joe was a phenomenal Chef, he knew his stuff. Within a month of being hired Chef started to make all kinds of changes to menu, to the staff, and to the way things were done in the kitchen. He had come from Tao, and he wanted to elevate the Grill Room to the Tao expectation, but our cliental was completely different. We served the more seasoned generation of people, and they like their meals the way they are used too. Chef came in and started making all of these changes and lost a good chunk of the customer. He was also very temperamental, and it was his way or the high way. He wouldn’t hesitate to cuss at you, throw things at you, or even threaten your job. This was the first job I ever quit..